Hospice and community palliative care

Help us improve our service

If you would like to provide feedback on any aspect of the Hospice Palliative Care Service, please complete the short survey below. Your feedback is important to us and helps us to continually improve the service we provide to our patients and whānau. Thank you.

Click here to give us feedback:

Feedback Survey

Hospice and community palliative care

Visiting the Hospice Inpatient Unit 

Visitors are welcome any day of the week between 10am and 8pm and outside of these hours by arrangement – phone 03 375 4274 and ask for the Clinical Nurse Manager.

Visitors are required to wear a surgical face mask at all times and will need to complete a health declaration on arrival which asks you to confirm that you do not have symptoms of COVID-19.

It is very important that you do not visit if you have any of the following symptoms:

  • a high temperature
  • a new cough
  • loss, or change to your sense of smell or taste
  • Feel generally unwell

Please sanitise your hands at the hospice entrance and keep a two metre distance from other people.

Thank you for helping us to keep our vulnerable patients safe.

About the Hospice Palliative Care Service

Specialist hospice palliative provides care and support free of charge to our patients and their families in the community and in the Nurse Maude Hospice and we work alongside GP’s, District Nurses, pharmacists and other health providers.

Our Palliative Care nurses can be contacted 24 hours a day on (03) 375 4274.

Our counselling service and Korowai programme, which provides education for carers, is also free of charge to patients and their families.

As Canterbury’s largest provider of specialist hospice palliative care we provide education and support to hospital and dementia level aged residential care facilities.

We also coordinate care and support for children with chronic or serious life-threatening illness which includes providing pain relief, communication between your different doctors and other health professionals and information that can help you make decisions on treatment.

We can support you through home visits or telephone and video conferencing if you live in a remote community and identify other professionals who can help

Care is always provided in collaboration with your child’s primary paediatrician.

Our position on the End of Life Choice Act 2019

We will follow our responsibility in accordance with the End of Life Choice Act 2019 if a patient wishes to explore assisted dying.

We respect all views, and we will continue to provide the best care possible to patients and their whānau.  However, our staff will not assess patients for eligibility, nor be present during the administration of any medication used in assisted dying, wherever that may take place.  Assisted dying will not occur on hospice premises.

We will continue to provide care and support up to the point of assisted death, and during bereavement.

15 Mansfield Avenue, Merivale
Ph 03 375 4274

Contact usClick here for our Hospice brochures