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Grief Counselling Service

31 March 2025

Understanding loss and grief

We can experience many losses in our lives especially when we, or someone close to us, is ill, dying or has died. Grief is a natural response to loss. It helps us adjust to change in our lives.


You may find you share some reactions in common with others, however no two people experience loss in quite the same way. Grief is very painful and may involve thoughts and feelings you don’t expect. Feeling sad, angry, lonely, numb, anxious, scared, guilty, empty, overwhelmed or relieved is not unusual. Your thinking can also be affected and sometimes you may have trouble concentrating or be quite forgetful.


Grief can also be physical and affect your sleeping, appetite, energy levels and general health. It can affect the way we relate to each other and challenge our spiritual beliefs.


After a loss it may take longer than you expect to adjust to your life being different. Many people have family and friends they can talk to, however, you may also find it helpful to talk to someone you don’t know.

The Grief Counselling Service

The service provides free counselling and support focussing on coping with life-limiting illness, grief, loss and bereavement. It is available to all patients, their family/whānau and significant others who are receiving, or who have received palliative care services from Nurse Maude.


Telephone and face to face support and counselling are available from qualified, experienced counsellors. Sessions can be one to one, couples or include family. The sessions are usually at the Nurse Maude Hospice but it may be possible to arrange a home visit.


The service provides an opportunity to talk confidentially with a person who listens to your experience of grief. We can provide information and resources, give reassurance and assist with strategies to help you adjust. If necessary, referrals can be made to other health providers.


Children and teenagers grieve too, often in ways that are quite different from adults. Their grief can lead to changes in behaviour which can be hard to understand and live with. We can arrange to meet with them and/or assist you to support them with information, advice and resources.


Seasons for Growth Grief group

We hold regular groups focussing on aspects of grief and loss. These run for 2.5 hours, once a week for four weeks, with a maximum of seven participants.


Seasons for Growth aims to inform participants about grief and loss and equip them with skills they can use on their grief journey.

Services of Remembrance

Services of Remembrance are held several times a year to remember those who died while receiving care from the Hospice Palliative Care Service. Family/whānau receive an invitation about nine to eleven months after the person has died.


These non-religious services include readings, music and candle lighting.

How can I access this service?

You can refer yourself or you may be referred by a Nurse Maude staff member, your general practitioner or another health provider. There may be a short wait, but we would hope to offer you an appointment within a few weeks.


The service usually operates Monday to Friday during normal business hours. To contact the Grief Counselling Service phone 03 375 4274.

More Information

Resources including books, brochures and useful websites are available from the Family Support Team.

Download this article as a brochure

Kia hora te marino

Kia whakapapa pounamu te moana

Kia tere te kārohirohi

I mua i tōu huarahi

Ara nei ake tonu atu.


May calm be widespread,

May the sea glisten like greenstone,

May the shimmer of sunlight guide your

pathway of life

Now and always.

A nurse and patient fill out a self-referal form.
31 March 2025
People with injury-related wounds can now self-refer to Nurse Maude for ACC-funded wound care at home or in clinic—no GP or hospital referral needed.
Nurse Maude's staff golf team recieves a large cheque for $7,500.
18 March 2025
Green Light Recruitment’s Annual Golf Tournament raised $7,500 for Nurse Maude Hospice. A huge thank you to all who participated and supported this fantastic event.
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