Our Promise & Values
You are central to everything we do. Whenever you contact us, you will receive a helpful response and high-quality service.
Our Promise
You are central to everything we do.
Whenever you contact us, you will receive a helpful response and high-quality service.
Promot Responses
Your enquiries will be responded to promptly
Courtesy & Respect
You will be treated with courtesy and respect
Involvement
You will be listened to, and involved in, all aspects of the care we provide
Clear Communications
Explanations will be provided in a way you can understand
Prompt & Helpful
You will receive a prompt and helpful
response to any problem
Continuous Improvement
You can rely on a continuously improving service
Our Values
Care
We care about those we work for, and with
Partnership
We will always achieve more by working together
Excellence
We will always look for ways to improve our services and make where we work, a better place
Respect
Those we care for, and work with, deserve our respect
Integrity
We will keep our word and always act in good faith
