Hospice Palliative Care Service

Here to provide specialist palliative care – whether it be physical, emotional, spiritual or social support. Our professional team will do their very best for you when you need them most

Happy senior couple outside in spring nature, hugging at sunset. Side view.

Care & support when you need it most

Visiting the Hospice Inpatient Unit 

Visitors are welcome any day of the week between 10am and 8pm and outside of these hours by arrangement – phone 03 375 4274 and ask for the Clinical Nurse Manager.

Visitors are required to wear a surgical face mask at all times and will need to complete a health declaration on arrival which asks you to confirm that you do not have symptoms of COVID-19.

It is very important that you do not visit if you have any of the following symptoms:

  • a high temperature
  • a new cough
  • loss, or change to your sense of smell or taste
  • Feel generally unwell

Please sanitise your hands at the hospice entrance and keep a two metre distance from other people.

Thank you for helping us to keep our vulnerable patients safe.

About the Hospice Palliative Care Service

Palliative care helps adults and children with a life-limiting illness live their life as fully and comfortably as possible. Palliative care identifies and treats symptoms which may be physical (taha tinana), emotional (taha hinengaro) , spiritual (taha wairua), or social (taha whānau). Family/whānau and friends can also receive practical and emotional support.

The Hospice Service can be contacted 24 hours a day on (03) 375 4274.

Nurse Maude provides a range of specialist hospice palliative care services for those living in Canterbury. All services are free to patients and their families/whanau.

Referrals for specialist palliative care can be made by any health professional. Most patients have their palliative care needs met by primary providers such as district nursing teams and GPs. The Hospice Palliative Care team are specialist providers and are skilled at monitoring and supporting patients at home, in aged care facilities, or in the hospice inpatient unit, who may have more complex or challenging symptoms causing concern. The team always works alongside the district nurses, GPs, and other health professionals to provide the best possible care.

Patients and their families/whānau may self-refer for counselling.

Help us improve our service

If you would like to provide feedback on any aspect of the Hospice Palliative Care Service, please complete the short survey below. Your feedback is important to us and helps us to continually improve the service we provide to our patients and whānau. Thank you.

Click here to give us feedback

Our position on the End of Life Choice Act 2019

We will follow our obligations in accordance with the Act if a resident wishes to explore euthanasia. However, our staff will not assess residents for eligibility, nor be present during the administration of any medication used in euthanasia, wherever that may take place. Please note that our position may not reflect the position of your facility. Please discuss with the Clinical Manager. To find out more about the service or palliative care, please do talk to your facility nurse. We welcome comments on the Nurse Maude PARC service.

Nurse Maude Services

Nurse Maude provides a wide scope of services for the community